Northwest is committed to ensuring efficient management and security of all campus technology resources to ensure the University's strategic goals for student success. All individuals using Northwest-provided technology resources and accounts are required to support and abide by campus technology policies.
Northwest provides email service through Microsoft Office 365 to all students, employees and University-approved organizations.
While email accounts are not routinely monitored, email accounts are subject to examination by the University and law enforcement authorities when:
Students, employees and organizations affiliated with Northwest are required to comply with all campus policies and local, state and federal laws. Any use of the campus network or campus email services that violates Northwest policies or local, state or federal law is prohibited. Northwest reserves the right to terminate the network and email privileges of any user who does not adhere to policy.
Northwest students may keep their Northwest network account login credentials, which allows access to Northwest email, for one full year after withdrawing or graduating from the University. The exception to this rule is for students who are expelled from the University due to disciplinary action.
Northwest employee accounts are immediately locked after their last shift or after 5 p.m. on the last full day of scheduled work.
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Report phishing emails to the Northwest Technology Service Center at helpesk@nwmissouri.edu or 660.562.1634. The Service Center may request that you copy the headers or forward the message to them if the message is new to their knowledge base. Users may also self-report suspicious emails within the Outlook app. Do not click on any links in the email. Once reported, delete the message.
Click here to learn more about phishing.
Mass emails are restricted to information that is relevant to official University business, Northwest’s mission and a significant segment of the campus community. Any form of solicitation is prohibited.
If a campus user continues to receive unwanted mass email despite requests for the sender to stop, the user may report the email abuse to the Northwest Technology Service Center.
Mass email publicizing events such as bake sales, dances and dinners where commercial activities may occur or tickets must be purchased are not appropriate content for a mass email. Such events should instead be advertised via social media such as Twitter or Facebook, or submitted to Northwest News, The Northwest Missourian or other online or printed services.
Mass email is only appropriate when approved by the proper University office, during an emergency or when the information may affect the entire campus community, such as:
Mass email messages cannot be sent using an individual department or organization’s email address. Nor can employees or students use the Northwest network or their University email address to send mass emails to other users. Mass emails will only be approved by the Office of University Marketing and Communication.
Network users must submit mass email requests, including a copy of the intended message. The appropriate office should keep a copy of the approved email on file.
All approved mass emails will be sent as official communication, such as Northwest News, and not from individual, organizational or department accounts. Exceptions are mass emails distributed from University Marketing and Communication, the Office of the President, the Office of the Provost or the Office of Human Resources.
Once a listserv has been created, the owner of the account may grant membership to desired users by having them subscribe to their list. To request a mailing list, email the Northwest Technology Service Center at helpdesk@nwmissouri.edu.
Harassment and intimidation of individuals via email on the basis of political affiliation, race, gender, gender identity, religion, ethnicity, sexual orientation or disability is strictly prohibited.
Harassing is defined as repeated unwanted attention. This does not include chain letters or unsolicited mass mailings. Use of campus email to harass others will result in disciplinary action through the Student Faculty Discipline Committee and/or legal action through University Police.
If you are the recipient of harassing email, it is important to:
Harassment complaints received from outside sources with evidence that shows a Northwest user violated University policy and/or local, state or federal law will be handled in the same manner as a violation that happened on campus.
Report all harassing email messages, including harassment via social media, to University Police at 660.562.1254, including all threats to persons and property.
If you are the victim of harassment, you are strongly encouraged to talk not only to University Police but to Northwest counselors at the University Wellness Center at 660.562.1348. The University Wellness Center’s experienced counselors can provide you with invaluable crisis support and will keep your personal details confidential.
If you are not sure about whether email or social media posts constitute harassment and don’t want to contact University Police, contact the Northwest Technology Service Center at 660.562.1634 or the Office of Student Involvement at 660.562.1226 for guidance.
The following are types of Northwest email policy violations:
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